Some people believe that leaders are born, not made. Others, however, think leadership skills can be developed and honed, just like any other ability.

Throughout September on the blog, we are taking a look at the different skills required for managers and leaders to successfully fulfil their duties, and how to get them.

We’re going to start at the beginning of the management journey, with skills for new managers.

Being promoted to manager for the first time is both exciting and challenging. It takes a lot of hard work and reliability to move up the corporate ladder but transitioning into your new role means mastering a new skill set. No matter what kind of business or field you work in, these 6 workshops will give you the skills to navigate the new, undiscovered managerial waters.

Improving your Personal Impact

The ability to understand how you are being perceived - and to manage your interactions based upon both this perception and the communication style of the other person - is vital to building effective relationships. Learn how to build your brand, become more assertive, and handle conflict effectively.

Effective Communication

Having effective communication skills is vital for any individual - even more so for new managers who are internally promoted and will have to learn how to adjust their communication style to fit their new role and responsibilities. 

Handling Difficult People & Situations

Not all situations that come before the new manager will be easy to deal with. A main responsibility and obligation as a manager are to address and confront difficult and uncomfortable issues in a professional and confident manner. Improve your assertiveness, the ability to use effective questions and active listening skills.

Negotiating with Confidence

As a new manager, you may be tasked with negotiating with individuals internally and externally. Entering negotiations confidently to ensure that win-win results are obtained. Equip yourself with the ability to reduce the number of negotiations by justifying your position and reducing unnecessary discounting.

Time Management

For all people within the business, time management skills are crucial to delivering results. As a manager, you are now responsible to coordinate the work from a team of people. Learn how to plan and prioritise your workload, eliminate time stealers and manage your new work environment. 

If you’re looking for a formal qualification to help you start your journey, why not try the ILM Level 3 Award in Leadership & Management. The Level 3 qualification provides a foundation of managerial skills for new managers, by developing the skills and knowledge to lead, organise and motivate teams. Throughout the programme, you will learn key leadership styles, how to confidently solve problems and make decisions more effectively.

For more information on how we can assist you on your management journey, call Dawn on 01332 836638