The Company had introduced a new first level management team structure. We knew as a business it was imperative to obtain 'buy in' with the staff and that the type of training with the right delivery was crucial.
We put out to tender the opportunity of a bespoke training package and Derby College Roundhouse Thinking were quick in their response. Fiona Skinner came out to visit us and discuss our individual business requirements. She had a wealth of knowledge of our industry and the staff profiles that the delivery would be aimed at.
A training programme was designed and tweaked to meet our needs and training dates were quick to follow.
Our trainer Shona Neish was superb in both her friendly approach and delivery all the feed-back from the staff was excellent. She was quick to develop relationships and managed to get the best out of them.
Overseeing the whole event was Jordan Burke, on the first day of training he came to visit and check that everything was set up correctly and that we were satisfied with the service. It hasn't stopped there Jordan has kept in contact to ensure our future training needs are met.
I have no hesitation in recommending Roundhouse Thinking and feel that we have developed a strong relationship and look forward to building upon the current training programme into further bespoke training over the next 18 to 24 months.
Tracey Darby
Interim HR Manager