This e-learning short course in Communication is designed to

help your organisation understand the importance of good

communication.

 

Learners on the course will learn what communication is, the

different types of communication and the importance of context

in communication. It will equip learners with the tools to identify

barriers to communication and how to overcome them. Finally,

learners will understand the importance of effective

communication in the workplace and the potential

consequences of ineffective communication.

• The communication cycle

• Communication in different contexts

• Types of communication

• Barriers to communication

• Inclusive communication

• Overcoming barriers to communication

• Effective communication in the workplace

• Consequences of ineffective communication