Logistics and Supply Chain Management - Problem-solving using 8D
Venue: Ilkeston
Hours: 7.00
Cost (£): 500.00
Course Overview
8D is now the global standard toolkit for solving difficult, recurring or critical problems within all industries and sectors. This course provides you with the core knowledge to become an 8D practitioner. It includes deployment guidance, practical application exercises and step-by-step guidance on each of the 8 disciplines.
The aim is to help you undertake problem-solving to 8D standard to reach the ultimate goal of reducing the risk of problem recurrence.
Course Content
• Leading and facilitating an 8D problem-solving activity
• Robustly applying the 8D problem-solving toolkit (D0-D8)
• Completing the 8D problem-solving template
• Recognising and dealing with issues of team dynamics and challenging people
• Practising effective customer and stakeholder management
Benefits for the individual
• Knowledge in applying the 8D toolkit to difficult problems
• Ability to contribute positively to reducing the risk of problems recurring
Benefits for the organisation
• Robust corrective and preventive actions to reduce the risk of repeat occurrences and minimise the cost of poor quality
• Improved long-term customer-supplier relationships and customer satisfaction
• Major strides towards zero defects